Support

How can we help?

Questions about your account, a send, a sequence or the Claude connector all go to the same place. Write to us and the Meisa team will reply by email.

Email support

[email protected]

For product help, billing questions, data requests and anything about the connector.

To get an answer faster, include

  • The email address on your Meisa account
  • The product (sender) the question is about
  • What you expected to happen and what happened instead
  • A screenshot or the email subject, if it is about a specific send

Guides

The Claude connector

The connector lives at https://mcp.meisa.io/mcp and signs you in with your Meisa account over OAuth. Setup steps and the full tool list are in the connector guide.

To disconnect, remove Meisa from the connectors or MCP settings of your AI app. That stops the app from reaching your account. If something the connector did looks wrong, email us with the time it happened and the prompt you used.

Your data

To get a copy of your data, correct it or delete your account, email [email protected] from the address on your account. How we handle data is set out in our Privacy Policy and Terms of Service.