Meisa Research

Email numbers you can actually trust

Original research from real sending data: 71,602 delivered emails selected from software products that send through Meisa, bot-filtered so the numbers describe people, not proxies.

  • Free to cite with a link
  • Aggregates only
  • Updated as new data comes in
35.0%
raw open rate
14.9%
human open rate
23.3%
of bot hits later read by a person
Flagship report

True Open Rate Report 2026

Raw vs bot-filtered open rates for SaaS email, by email type and mailbox provider, with Apple Mail Privacy Protection and security-scanner opens removed.

58%
of opened emails were never opened by a person
Read the report

All studies

Studies and benchmarks

Study23.3%

Bots vs humans: how email opens get judged

When scanners strike, how long until the real reader arrives, and why throwing away every bot-touched email loses real readers.

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Study96%

Email opens by mailbox provider

Raw vs human open and click rates for Gmail, Outlook.com, Yahoo, iCloud and business domains.

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Study24.1%

The first 24 hours after signup

How open and click rates change by hours since signup, and why the hot window is one day, not three.

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Study1.7x

Triggered emails vs broadcasts

Open, click and unsubscribe rates for emails sent on user behavior against list-wide broadcasts, plus launch and deal sends.

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Benchmarks28.8%

Onboarding email benchmarks 2026

Human open, click, unsubscribe and complaint rates for the welcome email, the day-2 nudge, later onboarding emails and win-back.

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Study1.4x

Onboarding email engagement and activation

How often new users activated after clicking, only opening or never opening their onboarding emails.

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Study1.75x

Short vs spread-out onboarding sequences

Every onboarding email inside 3.5 days against 2 to 3 emails over 6 to 10 days: opens, clicks, unsubscribes and reach.

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Study1.4x

Spintax and email open rates

Broadcasts where every recipient got their own variation, against the same sender's broadcasts without spintax.

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Study2.1x

Phased broadcasts, wave by wave

What happens when a broadcast goes out in waves, most engaged contacts first: opens, clicks and unsubscribes per wave.

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Free tool14.9%

True open rate calculator

Turn your raw open rate and Apple Mail share into an estimated human open rate in seconds.

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Methodology300+

How Meisa Research measures email

Data sources, how each open is classified, the privacy rules, and what we leave out.

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About the data

How Meisa Research works

Every number comes from a direct query over anonymized Meisa sending logs. We publish aggregates only: each figure covers at least 300 delivered emails, every study states how many emails it selected and why, and no recipient addresses or sender names are ever shown. We refresh the figures every quarter as the data grows.

Read the full research methodology, or quote, chart and republish any figure with a link to the page it came from. Each study has a ready-made citation at the bottom.